March 17, 2020
|To our valued clients,|
To support our state and county efforts to slow the spread of the Coronavirus, including the recently announced closure of all Pennsylvania non-essential retail stores for at least two weeks, we are revising our response to the crisis. Our new protocol will include reductions in staffing and production to maintain social distancing and further reduce the risk of exposure.
Beginning tomorrow, account managers will be working from home and are available to remotely process new orders and track orders in queue. Printers, warehouse workers, and workroom staff will be working under a limited and staggered schedule. While we will do our best to maintain promised delivery dates, we appreciate your understanding if you experience some delay in order fulfillment.
At this time, we are all healthy and have had no known exposure to the virus. As the situation evolves, we will keep you updated.
We appreciate your patience and hope you all stay well, too!
President, Adaptive Textiles
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West Chester, PA 19382